FAQ's
Shipping & Delivery
Where do you ship?
We ship worldwide! Shipping rates and delivery times vary based on your location.
How long does shipping take?
Indonesia: 2-5 business days
International: 5-14 business days, depending on the destination and customs clearance.
Do you offer express shipping?
Yes! Express shipping options are available at checkout for faster delivery.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of receiving your order, provided the item is unworn, unwashed, and in its original condition.
How do I request a return or exchange?
Please contact our support team at mantapbrandbali@gmail.com with your order number and reason for return/exchange.
Do you offer free returns?
Currently, return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.
Sizing & Fit
Are your clothes true to size?
Most of our pieces have a relaxed, oversized fit, inspired by Bali's effortless style. If you prefer a more fitted look, consider sizing down.
Do you offer custom sizing?
At the moment, we do not offer custom sizes, but we are working on expanding our size range in the future.
Product & Brand
Where are your clothes made?
Our pieces are designed in Bali and handcrafted by skilled artisans, using high-quality, sustainable fabrics.
How do I care for my Mantap Bali items?
Cotton & Linen: Hand wash or machine wash on a gentle cycle with cold water. Hang dry for best results.
Silk & Velvet: Dry clean or hand wash in cold water with mild detergent.
Do you restock sold-out items?
Many of our styles are limited edition and may not be restocked. However, some popular pieces return in new colors or fabrics—stay updated by signing up for our newsletter!